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Zions Bank, how may we screw you?


Just a brief note to warn people against getting any account (credit card or otherwise) with Zions Bank.

I signed up for one of their credit cards, never received it, never made a charge on it, and the frequent-flier-rewards program with an annual fee was canceled a week after I signed up due to the rewards company going bankrupt.

Nonetheless, despite me cancelling my card ASAP, they continued to send threatening "overdue" notices to me with the program fee and finance charges.Seven phone calls and reps-promising-a-fix later, I received yet another nastygram in the mail.

The last rep I spoke with promised that the account had indeed finally been closed and set to a zero balance and promised, at my insistence, to send me a faxed confirmation of this the next day. I just got a call from him this afternoon, however, with him apologizing that his company policy "does not allow" him to have any such written notice sent to me unless Zions Bank receives a formal request in writing from an attorney.

I'm ordering a credit report, and if there are any mean marks from Zions Bank on there, I *AM* suing them in small claims court. Sheesh, just what I need to be spending time on now, though... :|
 

- Blathered by Adam on Tuesday, August 6, 2002 at 14:25 [ Permalink | Trackback ]
- Filed under Grab bagMisc
- Commented on by 13 folks so far. Scroll down and see for yourself (and join in the conversation!)


Amen!! I am going to leave them after 35 years. I it’s scary how insensitive andd greedy they have become.  Th values once associated with them are lost and gone. It is a shame thatthe road to hell is paved with zions bank charges.

- Posted on Sunday, January 18, 2004 at 20:17 [ Permalink to this comment ]

I agree. They have charged me multiple times on bogus finance charges, and “overdue” payments. I had to call them multiple times, and walk into several branches to get it fixed. Zions bank for the lose

- Posted on Wednesday, September 6, 2006 at 13:27 [ Permalink to this comment ]

They need to revise thier current slogan:

“We haven’t forgotten who keeps us in business”

...to…

“We haven’t forgotten who keeps us in business (becasue we never knew)”

- Posted on Friday, October 20, 2006 at 20:22 [ Permalink to this comment ]

Yeah! I hate every business that ever gives me bad service ever. Like once the line at the post office was too long, so I stopped using them and got email, but yahoo kept sending me spam, so I hate them. Now I use carrier pidgeons, but they crap on my car too much so screw them. And then theres Wal-Mart they suck, oh and just about every other company in the world, which I am sure at one time has given bad service to someone. So screw them all!

- Posted on Wednesday, November 8, 2006 at 19:45 [ Permalink to this comment ]

Never have I been so willing to want to take off to Zion Bank in Utah to ask two people in the car loan department and ask them just who in the hell they think they are telling my wife that we should be soooo greatful that we were accepted by their bank with the poor credit we have. Yes!, we do have bad credit because my wife had breast cancer! They say that this is no excuse!, and we should be lucky and sooo greatful to them? I think by using the word “Zion”, which is really intended to be used by the “Church of Jesus Christ of LDS has gone to their heads!  They are holy then thou us and we should all bow down and kiss their ass! So be very careful people!  When you do business with Zion’s Bank you walk on holy ground!  Ass holes!

- Posted on Wednesday, February 28, 2007 at 8:33 [ Permalink to this comment ]

Yes, Zions sucks.

- Posted on Friday, October 12, 2007 at 11:49 [ Permalink to this comment ]

I just opened a Zion money market account and so far I’m pretty nervous about them.  They do not provide a way to electronically make an initial deposit, so I had to send in a check and was told they’d send me my internet logon information through snail mail once they received the deposit.  It took a week for me to get that information, and I didn’t really like having to wait that long to have visibility to my own money.  Then once I was finally able to log on, I tried to add some external accounts for transfers.  I wasn’t able to do this, according to them, unless I have either Overdraft Protection (which requires a call to Customer Service) or a credit card with them.  So, pretty much just desperate to have access to my own money as soon as possible, I applied for one of their credit cards (just what I need, another credit card I will never use) and who knows when that will be approved and I will be able to add external accounts.  I was in such a hurry I didn’t even think to check for any annual fees on the credit card, which I admit is my own fault.  And yes, they sent me 5 starter checks so I could write a check if I really needed my money.  I guess I’m spoiled from the easy breeziness of my current online bank, from which I defected to get a better interest rate.  Anyway, now that I’ve jumped through all the Zion hoops, their interest rate fell already according to Bankrate.com.  Still one of the highest rates but if I’d known how difficult it would be to initialize the account I would’ve gone somewhere else with a similar rate.  Oh yeah, and the best part is that they don’t disclose anywhere on their online banking site what my interest rate is (my current online bank does which is how I knew I wasn’t getting a competitive rate anymore).  I guess they want to make it difficult for me to find out I’m not getting the rate I signed up for.  From reading the other comments I hope I don’t get approved for the credit card.  Regardless I will probably put my money somewhere else as fast as I can, and with a bank that guarantees their rate for some length of time.  Every bank has its ups and downs but from my very short experience with this bank I’d recommend taking your money somewhere else.

I signed up with another online bank with a guaranteed (for 3 months) interest rate about a week later...not only did they allow an electronic initial deposit, but my logon information arrived within 3 business days and I was immediately able to add an external account for the approval process (them making 2 small deposits and me confirming what they were etc etc).  What a relief.  Oh yeah, and they clearly disclose my current interest rate in my online account information.

- Posted on Sunday, November 11, 2007 at 9:53 [ Permalink to this comment ]

I owned a sub-S corp. and had several lines of credit with Zions.  We ran into financial difficulties in 2002 and could not keep up with payments.  About the same time Zions financed a personal loan for a truck.  In Jan. 2004 they took the truck (the payments on the truck were current) based on a personal guaranty they produced from thin air and a cross-collateral clause in a business line of credit application.  This personal guaranty was obviously filled out and signed by the branch manager who serviced our accounts.  I wrote letter after letter informing them of this fraudulent document with no response. Then in Nov. 2005 they filed suit against me for the business debt (never giving credit for the repo of the truck).  At that point I could not afford an attorney.  I contacted Zions and they told me to file affidavits of forgery-which I did-expecting an investigation by both the bank and law enforcement.  Never happened.  I then filed an answer with the court asserting my claim of fraud.  Nine months later they filed a motion for summary judgment claiming they had mailed me requests for admissions that I had not responded too in the alloted time.  This allowed them to get their judgment without the issue of the forged document ever being examined.  Of course a pro se defendant has no chance in our current judicial system and the court awarded the judgment.  Zions then filed a writ of execution to force the sale of our home and we had to file bankruptcy.
My business deposited over 10 million dollars in Zions accounts over the years and paid off several hundred thousand dollars in loans.  Yes, it is not “we remember who keeps us in business” it’s who can we screw to keep our profits up.  They have no ethics or morals and are adept at deceptive business practices.  They have a large legal department and will take advantage of the court system to screw anyone who can’t fight back.

- Posted on Thursday, March 6, 2008 at 21:15 [ Permalink to this comment ]

I work for Zion’s, and I will never bank with them :p Credit Unions are for the win, sucka

- Posted on Saturday, March 8, 2008 at 8:17 [ Permalink to this comment ]

I recently fell on hard times, being laid off and my account went overdraft. I had every intention of getting it back in the green as soon as I could and when I finally had money to go deposit what do ya know.... My account was closed by Zions and they put marks on my credit report. I thought this was the bank that “Hasn’t forgotten who keeps them in business”. What a load. I am glad though, I have that negativity out of my life. Back to good trusty credit unions for me!

- Posted on Monday, April 14, 2008 at 16:32 [ Permalink to this comment ]

People don’t trust banks too much, this is a fact that has become a reality in late years. Why? Because they feel they are cheated… I don’t think this is the truth, we should be more informed before making big financial steps, I think this is the main reason for all this credit “mess” we all complain about. I am currently having a <a href="http://www.bytcs.com/make-money-online/how-to-get-out-of-credit-card-debt.html “>debt settlement</a> process because I was well informed, I hope this will allow me more financial flexibility.

- Posted on Friday, May 2, 2008 at 4:52 [ Permalink to this comment ]

I still work for Zion’s and still won’t bank with them. Truth is they’re just plain unethical.  You think as a teller we want to sell you shit you don’t need?  Oh believe me, our jobs DO depend on it, though… Point me in the direction of a better job, please.  I’m on the lookout.

- Posted on Sunday, June 22, 2008 at 21:44 [ Permalink to this comment ]

Some credit card issuers can really be a pain in the ..
Almost look like it’s the internal policy to try to confuse customers and make sure they have no way of canceling the product. I heard about “bad credit” credit cards issuers that have 200$ adhesion fees for a 250$ monthly limit, not the same subject, but banks again trying to exploit people :/

- Posted on Saturday, June 28, 2008 at 22:49 [ Permalink to this comment ]

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