BLADAM 2.0[?]: Life, Liberty, Love and Stuff
DISCLAIMER: This is my personal blog. The blatherings here aren't (necessarily) the views of the current company I work for, companies I've previously blessed with my presence, my loving parents, the Illuminati, or anyone other than me, me, me!

Keypoint Credit Union and 24 Hour Fitness Customer Service FAILs

I was carelessly logging into my Keypoint Credit Union account online today, and messed up three times.  BAM—with no prior notice at all, I was locked out of my account.

What would most normal banks do under this circumstance?
Require me to answer additional questions that ideally only I would know before allowing me to try logging in again.

  • Or throw up a captcha.
  • Or, at worst, make me wait [x] minutes before allowing me to log in.

    Keypoint?  They make you call.  Here’s what I had to do when I phoned in:
    - Listen to a welcome announcement
    - Navigate through a phone tree
    - Enter in lots of data (social security info, phone numbers, home address, etc.)
    - Wait for an agent (thankfully not long).
    - Wait for the agent—I kidd you not—to put me on hold while he updated my records to show there was no change in my info.

     

    - Blathered by Adam on Saturday, October 25, 2008 at 21:53 Permalink
    - Filed under Business and consumersBusiness cheers and jeers
    - Commented on by 8 folks so far. Visit the full entry page and join in!

  • I, Robot

    Hello.  Good day.  A little quiet?
    I’m feeling a little blue myself.
    You know, A little anxious for no particular reason
    A little sad that I should feel anxious at this age.
    You know, a little self-conscious anxiety resulting in non-specific sadness.
    The state that I call blue.

    - spoken by the narrator ("Man In Chair") in the awesome musical ”The Drowsy Chaperone

    Today I am a little sad because of a small heartbreak.
    And a little anxious because, well, I should not be admitting this in public.

     

    - Blathered by Adam on Wednesday, October 15, 2008 at 1:13 Permalink
    - Filed under GeekeryBloggingPersonalSocietyPeople and relationships
    - Commented on by 10 folks so far. Visit the full entry page and join in!

    Doing an expense report for work? Here are some tips

    I recently traveled to Brazil and Mexico for work.  That’s damn cool, I admit.  I’m lucky to have that opportunity, grateful to meet so many wonderful people on my journeys and see so many awesome sights.

    But, as with many things in life, there’s also a downside.  In this case, I am owed thousands of dollars in hotel, airfare, meal charges, etc., so—of course—I need to file an expense report.  And doing that in three different currencies is no fun, no fun at all.

    Procrastinating this effort even further, I just wrote up a blog entry on my company’s internal blog system, but then I realized… heck, maybe others could benefit from my tips.  So without further ado, here they are grin

    • Sweat the small stuff. “Oh, it’s just a $4 coffee and energy bar!” er, it all adds up, trust me!  Keep track of this.  Along these lines, don’t forget to take into account (and expense) ATM surcharges, reasonable tips (which may not show up on your receipt), etc.
       

      - Blathered by Adam on Saturday, October 11, 2008 at 19:49 Permalink
      - Filed under Business and consumersGrab bagTips
      - Commented on by 4 folks so far. Visit the full entry page and join in!

    A very quick found-money tip

    Earlier this week I spent about 45 seconds and got $134 for my effort. 

    It went something like this:

    1. Phone rang.  Didn’t recognize number, and was going to let it go to voicemail, but for some reason I answered it.
    2. “Hi, may I speak with Adam?” [oh no… not a telemarketer!  I braced myself.]
    3. “This is Angela from [dental group], and I wanted to let you know it’s time for your teeth cleaning...”
    4. I explained that I had moved and was getting my teeth cleaned by another dentist.
    5. “Oh!  Well, there’s a $134 credit on your account.  Would you like me to send it to you?”
    6. Three days later, I found a check for $134 in my mailbox.

    Why am I sharing this story with you?  Well, you see, this got me to thinking.  Maybe there are other people who have changed dentists or banks or optometrists, that sort of thing.  And maybe they’re owed money, too.

    Perhaps it’s worth checking for a check, eh? grin

    - A public service message from your local BLADAM

     

    - Blathered by Adam on Saturday, October 11, 2008 at 16:42 Permalink
    - Filed under Business and consumersGrab bagTips
    - Commented on by 3 folks so far. Visit the full entry page and join in!

    Help me raise money for music-in-schools!

    Hey there,

    I’m passionate about music, and I bet you are, too.  I’m even more excited about giving kids the opportunity to have their lives enriched through music… especially disadvantaged kids who so desperately need beauty, discipline, and ART in their lives!

    I just learned today that one of my all-time favorite music sites, Pandora, is teaming up with the fine philanthropic organization, GlobalGiving, to support non-profits in the area of music-for-kids.  Pandora’s even giving free posters to anyone who donates $10 or more (while supplies last).

    Here’s how you can get your donation TRIPLED or even QUADRUPLED!:
    1) Visit this information page from Pandora.
    2) Donate some money to any of the three organizations listed.
    3) Let me know about your donation (organization and amount), either via a comment on this entry, on this Friendfeed thread, or via e-mail (to adam at the domain lasnik.net).
    4) Check with your employer to see if they offer donation matching!

    I will personally donate a minimum of $50, and up to $250 of my own cash, depending on how much you BLADAM readers donate grin
    In other words, if those of you posting a reply here (or in my e-mail) donate $250, I’ll then donate $250.  And my employer, Google, will match that.  And perhaps your employer will match your contribution, too… making our collective donation in this case between $750 and $1000!

    I’ll be making my donation this coming Monday evening, so get your donations in now! I’ve extended the deadline until Tuesday, Oct 13, 10pm PST

    Let’s shoot for $1,000 together… or even more!

    P.S.—If any other folks want to also contribute matching funds as part of this, post a comment here and I’ll add your name and offer below.  Let’s see this effort snowball!

    * * *

    Contributions so far:
    - Wysz: $50 (+ his employer matching)—$100
    - Jen: $10
    - Char: $50 (+ her employer matching)—$100
    - Jason: $50 (Jason’s employer may also match)
    - Katie: $10
    - Valerie: $50
    - Greg: $50 (+ his employer matching)—$100
    - Edythe: $? (amount of donation unknown)
    - Adam: $250 (+ my employer matching)—$500
    - Tiffany: $50 (+ her employer matching)—$100

    SUBTOTAL: $1,020

    BUT WAIT… Greg offered to throw in more money if the pool reached $1,000!

    - Greg: another $50 (+ his employer matching)—$100

    TOTAL:  $1,120.  WE ROCK! grin

     

    - Blathered by Adam on Thursday, October 9, 2008 at 14:35 Permalink
    - Filed under Arts and entertainmentSociety
    - Commented on by 15 folks so far. Visit the full entry page and join in!

    You're reading page 1 of 1.

     

    The magic number for the moment is 21. Neato.

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